Privacy policy
Privacy Policy
This policy explains how Florian Sattler (Plotní 376/20, 602 00 Brno, Czech Republic), operating the SATTLER online store, processes personal data under Regulation (EU) 2016/679 (GDPR).
Controller
SATTLER
Florian Sattler, sole trader registered in the Czech Republic
Plotní 376/20, 602 00 Brno, Czech Republic
E-mail: snooze-truisms.67@icloud.com
Phone: +420 776 283 499
What we process and why
- Order data (name, delivery and billing address, e-mail, phone, order contents) — to conclude and perform the purchase contract. Legal basis: performance of a contract.
- Accounting data (invoices, payment records) — to meet statutory obligations. Legal basis: legal obligation; retained for the period required by Czech accounting and tax law.
- Support correspondence — to answer your questions and settle complaints. Legal basis: performance of a contract or our legitimate interest.
- Marketing e-mails — only if you subscribe. Legal basis: consent, which you can withdraw at any time via the unsubscribe link.
Who receives the data
Processors acting on our behalf: the e-commerce platform (Shopify), payment providers, and carriers delivering your order. They process data only to the extent needed for their service. Some processors may transfer data outside the EU under standard contractual clauses.
How long we keep it
Order and accounting data for the period required by law; support correspondence for up to 3 years; marketing consent until withdrawn.
Your rights
You have the right of access, rectification, erasure, restriction of processing, data portability, and the right to object. Write to snooze-truisms.67@icloud.com. You may also lodge a complaint with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Prague 7, www.uoou.cz.
Cookies
The store uses cookies necessary for its operation (cart, session) and, with your consent, analytics cookies. You can manage your choice through the cookie banner and your browser settings.